1a. Are you satisfied with the level of customer service provided by Cotts Farm?

Very satisfied Reasonably satisfied Barely satisfied Not satisfied

1b. What improvements could be made?

2a. Are you satisfied with the current level of veterinary expertise provided by Cotts Farm?

Very satisfied Reasonably satisfied Barely satisfied Not satisfied

2b. What improvements could be made?

3a. Are you satisfied with the equipment and facilities currently available at Cotts Farm?

Very satisfied Reasonably satisfied Barely satisfied Not satisfied

3b. What improvements could be made?

4a. Are you satisfied with the appearance and content of the Cotts Farm website?

Very satisfied Reasonably satisfied Barely satisfied Not satisfied

4b. What improvements could be made?

5. Cotts Farm runs free client education evenings in the Winter. Are there any subjects you wish to see addressed during future evenings, or other services similar to this that you would like to see introduced in the future?

6a. Overall, how satisfied are you with the experience and service you received at Cotts Farm?

Very satisfied Reasonably satisfied Barely satisfied Not satisfied

6b. What improvements could be made?

I require a response to my feedback

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Please remember to provide contact details

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Cotts Farm are my regular vets: Yes No

I use other vets normally and was sent to Cotts for specialist treatment: Yes No

I have never been to Cotts Farm, but have browsed the website: Yes No

I agree to my feedback being displayed anonymously on the Cotts Farm website: Yes No

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